Welcome to the WordPress Dashboard

January 25, 2012 by  
Filed under Wordpress Wednesday

fmd demo

Congratulations on setting up your first WordPress website.  Now, however, you must learn how to use it correctly to get the most out of your experience.  In order to do this, the dashboard must become your friend.  Here we go! Up at the top, you will see the name of your WordPress site.  Underneath which you will see any announcements that pertain... [Read more ⇒]

Using Twitter to provide dynamic and responsive customer support.

January 24, 2012 by  
Filed under Twitter Tuesday


Whatever your product or service, there will be times when things go wrong or expectations are not met and it is very important on these occasions to manage your relationship with the customer.  This is where good after sales care and customer support comes in.  They are just as key to your relationship with clients as having a good product at a good... [Read more ⇒]

Relationship Management

January 23, 2012 by  
Filed under Marketing Monday


Relationship management is just as important for small and medium sized enterprises as for big corporate giants.  It is at the heart of good business, ensuring you keep your customers.  When your customers discuss dealing with your company you want the tone to be flattering as this will attract new customers and build your business’ reputation. ... [Read more ⇒]

Maximise your Engagement via Facebook

January 20, 2012 by  
Filed under Facebook Friday

Hand pressing Like button

Facebook is a great way to get to know your customers, and if you get your engagement right your business will enjoy the benefits. Easy Make it easy to interact.  Make it easy to click from Facebook page to website to purchase.  If relevant, show videos of your products so people find it easy to understand what they do and how to use them. Fresh Content If... [Read more ⇒]

Why your business should have an e-marketing strategy

January 19, 2012 by  
Filed under Small Business Thursday

Business & Graph Word in 3d effect

If you are running a small business the chances are you don’t find time for writing strategies and investigating new marketing opportunities.  But by ignoring this essential part of business management you may be selling your business short.  Marketing in the internet and social media age has the advantage that many of the activities which in the... [Read more ⇒]

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