Posts Tagged ‘selling’

Social Media Revolution – Fact or Fad?

Thursday, August 20th, 2009

Social Media Revolution

Does Social Media represent a total shift in the way we communicate?

Does Social Media fundamentally change the way we do business?

Is Social Media the Biggest shift since the Industrial Revolution?

Personally, I think YES. If Starbucks can get almost 600,000 people to register for their Free Pastry Tuesday “Event” on Facebook and account for 1% of all Twitter traffic on the morning of the giveaway – don’t you think that fundamentally changes the playing field?

Consider these facts:

  1. By 2010 Gen Y will outnumber the Baby Boomers – and 96% of Gen Y has joined a social network.
  2. More people use the Web for Social Media than for Porn (The traditional #1).
  3. With it’s 250+ Million users, if Facebook were a country, it would be the 4th largest.
  4. More than 120 million users log on to Facebook at least once each day
  5. 80% of companies are using LinkedIn as their primary hiring tool.
  6. There are 200 Million blogs – 54% of Bloggers post content or Tweet daily!
  7. 25% of search results for the 20 largest brands are links to user generated content.
  8. 80% of Twitter usage is on mobile devices.

We have come full circle. Baby Boomers grew up with the notion of a “corner store” – they knew and/ or were friends with the Grocer, the folks at the hardware store, etc. Then came the big cold media conglomerate era – who sold to us and talked at us.

Now we are experiencing the personal touch again – businesses listen to us and invite us to experience what they have to offer. They respond to complaints since those complaints often become trending topics on Twitter. They even avert PR disaster by preempting backlash by getting their apologies and fixed broadcast on social media before the critics can.

Social Media has allowed Small Business owners to play on a more leveled playing field – they we have never had as much reach as they we do now.

  • With this opportunity – how are you using it?
  • How would you like to use it?
  • What are some things you don’t understand about social media?
  • What is your favorite Social Media site and why?

I would love to hear your answers to that question in the comments below.

After you  do  that – take a look at this very cool movie about the Social Media Revolution by Author Erik Qualman – All about the Social Media Revolution.

Marketing Like a Rock Star, Take Two

Tuesday, February 24th, 2009

Marketing Lessons From Christina Aguilera

While “cruising” around YouTube, I stumbled across this video of Christina Aguilera performing live in Sydney Australia. Watching this video (not my normal fare, but damn can she perform), I noticed how she uses so many sales and trainer techniques. I touched on this before in the post: How to Market Like a Rock Star!

christina-aguilera

What are these, you ask? Good question. So, I’ll provide the answer…

As any good trainer understands, when you are presenting from the stage, you want to enroll and engage your audience, not talk “at” them. How do you do this?

  1. Enrolling questions. This engages your audience and makes them feel like they are part of the training, not merely a listener. Christina asks, “Are we having fun tonight, so far, Australia?” Loud roar of applause – the crowd is engaged, step 1. Next question: “Are there any sexy males in the audience?” Enrolling the guys first since she’s talking to them, and secondly, the women who are responding to the call for sexy guys. Pretty clever, huh?
  2. Audience participation. This keeps the audience active and engaged. You sit and listen to a symphony, but you participate at a rock show! First she introduces her male dancers and then (with subtlety) demands a response (in the form of applause) from the audience. Next she asks for a volunteer and sends her dancers into the crowd in search of a male volunteer. Like I said, audience participation. One additional benefit of the volunteer aspect is that it personalizes it. Everyone in the crowd (in this case, the men, for sure), live a bit vicariously through the volunteer.
  3. Including the whole audience. When presenting to a group, it is extremely important to make everyone feel included. Christina does this by using the whole stage.

In this video it is also obvious that, yes, sex sells, but beyond that, Christina uses a lot of other presenter and selling techniques. How many examples can you catch? Would love to read your “catches” in the comments.

Connecting to Your Message

Monday, January 19th, 2009

Whenever I start talking about marketing to nearly all my clients, the first thing they say is, “I hate to sell“. We all sell. Whether it’s ourselves to an employer or prospective mate, or our products and/or services we are always selling. Yet we “hate it”. Why do you think?

Well I have an idea. When we think of selling one of the first images to pop into our heads is the shady used car salesman… So why does this bother us so? (and stick with us?). Maybe because the in-authenticity of the message and the incongruency of the messenger.

Used Car Salesman

So what do I mean?

The used car salesman is usually selling a car that he/she wouldn’t own themselves, heck, they’d probably not even like to ride shotgun… So the words coming out of their mouths is not in alignment with their true beliefs and it shows.

Consciously we might not notice this, but subconsciously we know they are lying. This, then, is the root of our “hate” for selling. We feel dirty, embarrassed and, frankly, like liars. Or at least we feel that this is how others will view us. And GOD knows we don’t want people to think we are used car salesmen (no offense to those who sell cars…).

Now let’s flip this around, shall we? What happens when you see a great movie or eat at an amazing restaurant and want to share the experience with friends? You gush, you are grounded and the AUTHENTICITY of your message is unmistakable. You are, in fact, “selling” the movie or restaurant “experience” to your friends. YES, SELLING! During this sales process you are congruent with your message and it resonates through you to your audience.

If you have a product, service or idea, that you believe in, that is great, don’t be shy. If it’s so wonderful why won’t you share it. Would you not tell your friends about the movie or dining extravaganza? Of course not.

The key is to find the truth in what you are selling. When what you are speaking aligns with your truth, it shows. Take a look at Oprah, Barak Obama, Ronald Reagan, JFK. When they speak/spoke, their message rings true through their entire being.

We can design the best website, the best power point, write killer copy, but if we don’t believe what we are saying, it ain’t gonna sell

So in talking about authenticity of a message on Martin Luther King day, it only makes sense to honor a man who spoke his truth. Take a look at Martin Luther King’s “I have a Dream” speech. Listen beyond words, see beyond the image, and truly feel the truth he was speaking.

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