Marketing Moguls Change Directions with Social Networking

December 9, 2010 by  
Filed under Small Business Thursday

Small Business Marketing Strategy

Here is your Small Business Thursday Tip of the Week: If we pay attention to what the big boys are doing, we can learn a lot. I have talked about it before – model savvy businesses like Starbucks (what they are doing online) and scale it to meet your needs. Advertising has traditionally been about delivering a consumer message about a product.... [Read more ⇒]

9 Customer Service Basics

Great customer Service

We all know the story… it costs 5 times as much to bring in a new customer, than to keep an existing one. When people become your customer, they want to be loyal. So, why do they leave? Most of the time, they leave because of small oversights and lack of attention to plain, old customer service. Following are some tips... [Read more ⇒]

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